Youform Business plan

YouForm Business Plan

The Business plan is YouForm's most powerful tier, designed for teams that need advanced verification, audit trails, and larger team collaboration.

Pricing

Monthly: $89/month
Yearly: $60/month (billed annually at $720/year — save 33%)

What's Included

Team Collaboration

• 5 team seats included with your subscription

• Need more? Add extra seats for $10/month each — no cap on how many you can add

• Invite teammates to your organization and collaborate across workspaces

Phone Verification (OTP)

Require respondents to verify their phone number before submitting your form. This helps you collect verified phone numbers and prevent spam submissions.

• Respondents receive a 6-digit verification code via SMS

• Codes expire after 5 minutes

• Respondents can request up to 3 resends per session

• Requires a Twilio account — configure your Twilio credentials in Organization Settings > SMS Providers

Email Verification (OTP)

Require respondents to verify their email address before submitting your form. This ensures you're collecting real, verified email addresses.

• Respondents receive a 6-digit verification code via email

• Codes expire after 5 minutes

• Respondents can request up to 3 resends per session

• Optionally send verification emails from your own domain using Custom SMTP

Activity Log

Keep a full audit trail of everything that happens in your organization.

• Track form changes, team member actions, integration updates, and more

• Filter by category, team member, form, or date range

• Export your activity log as CSV for compliance or record-keeping

Video & Audio responses

Add a Video & Audio block to collect answers by video or audio recording, or as an uploaded file. See Collect video and audio answers.

Everything in Pro

The Business plan includes all Pro features:

• Remove YouForm branding

• Custom thank you page

• Unlimited file uploads

• Respondent email notifications on submission

• Submission email notifications

• Partial submissions

• Custom domain

• Team collaboration

Setting Up Phone Verification

1. Go to Organization Settings > SMS Providers

2. Click Add SMS Provider and select Twilio

3. Enter your Twilio Account SID, Auth Token, and a From Number (or Messaging Service SID)

4. Test the connection to make sure it's working

5. Open your form in the Builder and add a Phone block

6. Enable Require verification on the phone block

7. Respondents will now need to verify their phone number with a one-time code before submitting

Setting Up Email Verification

1. Open your form in the Builder and add an Email block

2. Enable Require verification on the email block

3. Respondents will receive a one-time code to their email address before they can submit

4. Optionally, configure a Custom SMTP sender in Organization Settings to send verification emails from your own domain

Managing Team Seats

• Your plan includes 5 seats. The organization owner always occupies one seat.

• To invite team members, go to Organization Settings > Members and send an invite.

• If you need more than 5 seats, extra seats are automatically billed at $10/month each through your Stripe subscription.

• When you remove a team member, your extra seat billing is automatically adjusted.

Upgrading to Business

1. Go to Organization Settings > Billing

2. Click Upgrade to Business

3. Choose monthly or yearly billing

4. Complete checkout via Stripe

Downgrading from Business

If you downgrade from Business to Pro:

• Your team must have 3 or fewer members (the Pro seat limit) before the downgrade can proceed

• Business-only features (phone verification, email verification, activity log) will become unavailable

• Forms with phone or email verification enabled will gracefully fall back to standard input fields — no data is lost

Frequently Asked Questions

• Can I try the Business plan before committing?

  Contact us at support to request a trial.

• What happens to my verified phone/email data if I downgrade?

  All previously collected and verified data remains in your submissions. The verification requirement is simply removed from future submissions.

• Do I need my own Twilio account for phone verification?

  Yes. YouForm uses your Twilio credentials to send SMS verification codes. This gives you full control over your SMS costs and sender identity.

• Can I use a custom SMTP server for email verification?

  Yes. Configure your SMTP settings in Organization Settings to send verification emails from your own domain.

• Is there a limit on how many extra seats I can add?

  No. You can add as many extra team members as you need at $10/month per additional seat beyond the included 5.

• What's included in the activity log?

  The activity log tracks form creation/updates, team member invites and removals, integration changes, workspace changes, billing events, and settings updates.