Form analytics and drop-off rate

Youform provides analytics for your forms. You can see the following stats:

1. Views: the number of views your form gets.

2. Starts: the number of times your form has been started for fill up.

3. Submissions: the total number of complete submissions your form has received.

4. Completion rate: percentage of users who submit your form after they have started filling it.

5. Completion time: the time it takes on average to fill this form.

6. Question by Question drop-off rate.

Where can I find my form analytics data?

Go to your Youform dashboard, choose a form, and click the results tab. Then, go to the submissions page and find the analytics tab to see your data.

You can filter these data by date

or even by device type

What is the question drop-off rate in Youform?

Youform shows how many people stop at each question. It's found by dividing the number of people who answer a question by the number who see it. A low drop-off rate means the question is good. A high drop-off rate suggests a problem with the question—it might be unclear or unnecessary. You can improve it by changing the wording or removing the question to boost your conversion rate.

You can even click on any of those questions to go directly to the edit page to edit or remove the question.

Frequently Asked Questions

1. My analytics data is not updated.
   Answer: Analytics data is updated every 5 minutes, so you might see some delay there in terms of your numbers.

2. The submissions count is different in analytics compared to the submissions tab on the results page.
   Answer: There can be several reasons. One of the common problems is, if you delete any submissions, the count gets changed on the submissions tab, but analytics is not affected.

3. Can I view the data for today?
   Answer: Yes, you can view the data for today, but the minimum date range allowed is of two days. So you can still select a 2-day interval, but check the data in the graph for which you want to see the numbers.

The response counts on your Forms dashboard show completed responses and partial submissions separately. See Understand response counts on your Forms dashboard.