My account is locked, what to do?

Our system detects spam activities and decides if an account needs to be blocked. Sometimes, it auto-blocks if the risk is high, leading to the possibility of false positives.
If you believe you are following  our guidelines  and the block is a mistake, please contact us at  abhishek@youform.com 

Cross Mark Do not collect passwords in forms

For security reasons, Youform does not recommend collecting passwords, login credentials, or secret keys through forms.
This includes:
  • Social media passwords
  • Email or admin logins
  • API keys or private tokens
Even with good intent, collecting credentials via forms is unsafe and high-risk.


Check Mark Button What to Do Instead

1️⃣ Use Platform Access Roles (Recommended)

Most platforms allow users to grant access without sharing passwords.
Example:
  • Facebook → Add as Admin / Manager
  • Instagram / Meta Business Manager → Role-based access
  • Google, Shopify, SaaS tools → Invite collaborators


2️⃣ Use a Password Manager (If Unavoidable)

If credentials must be shared, opt for a secure password manager instead of a form:
  • LastPass
  • 1Password
  • Bitwarden


Prohibited Restrictions on Forms Requesting Passwords

To prevent phishing and fraud, Youform may warn, limit, or block forms and even accounts that collect credentials.

TL;DR:
  • Don’t collect passwords in forms.
  • Use access roles or password managers instead.

For any queries feel free to reach out us at  abhishek@youform.com