My account is locked, what to do?

My account is locked, what to do?

Our system detects spam activities and decides if an account needs to be blocked or banned. Sometimes, it auto-blocks if the risk is high, leading to the possibility of false positives.
If you believe you are following  our guidelines  and the block is a mistake, please contact us at  abhishek@youform.com 

Cross Mark Do not collect passwords in forms

For security reasons, Youform does not recommend collecting passwords, login credentials, or secret keys through forms.
This includes:
  • Social media passwords
  • Email or admin logins
  • API keys or private tokens
Even with good intent, collecting credentials via forms is unsafe and high-risk.


Check Mark Button What to Do Instead

1️⃣ Use Platform Access Roles (Recommended)

Most platforms allow users to grant access without sharing passwords.
Example:
  • Facebook → Add as Admin / Manager
  • Instagram / Meta Business Manager → Role-based access
  • Google, Shopify, SaaS tools → Invite collaborators


2️⃣ Use a Password Manager (If Unavoidable)

If credentials must be shared, opt for a secure password manager instead of a form:
  • LastPass
  • 1Password
  • Bitwarden


Prohibited Restrictions on Forms Requesting Passwords

To prevent phishing and fraud, Youform may warn, limit, or block forms and even accounts that collect credentials.


TL;DR:
  • Don’t collect passwords in forms.
  • Use access roles or password managers instead.

For any queries feel free to reach out us at  abhishek@youform.com